ljparty FAQ — Your Questions, Answered

The minimum age is 21. This is a firm requirement enforced during the KYC process. Anyone found to be under 21 years old will have their account closed immediately. ljparty is strictly for adults aged 21 and above.

No. Each person may hold only one ljparty account. Multiple accounts are a breach of the Terms and Conditions and will result in all associated accounts being closed. If you have lost access to your existing account, contact support at [email protected] — do not register a new one.

KYC stands for Know Your Customer. It is a standard verification process that confirms your identity and age. On ljparty, KYC involves submitting a valid government-issued ID. It is required before you can access the full Game Lobby, make deposits, or process withdrawals. The process protects both you and the platform from fraud and ensures that gaming is limited to eligible adults.

Email our support team at [email protected] from your registered email address and request a password reset. Include your username in the message. Our team will verify your identity and guide you through the reset process. For security, password resets are only handled through registered email — not by phone or social media.

Some account details — such as your email address or registered mobile number — can be updated from your account dashboard after logging in. Changes to identity information such as your full name may require additional verification. If you are unsure, contact [email protected] and a team member will help you through the process.

All transactions on ljparty are in Philippine Peso (PHP). There is no currency conversion required. Your balance, deposits, bets, and withdrawals are all denominated in PHP.

ljparty accepts Philippine online banking and mobile banking, bank transfer via local Philippine banks, and supported e-wallets. The specific channels available on your account are shown during the deposit process. Credit cards and cryptocurrency are not accepted as payment methods on ljparty.

Most deposits reflect in your ljparty account quickly after the payment is confirmed from your end. Processing times can vary slightly depending on the payment channel. If a deposit does not appear within a reasonable timeframe, contact [email protected] with your transaction reference number and we will check on it.

Withdrawal requests are submitted from your account dashboard. Withdrawals are processed to a payment method registered in your own name. KYC verification must be complete before withdrawals are processed. Timelines vary by channel — the details are shown during the withdrawal process. If you have a query about a specific withdrawal, reach out to [email protected].

Supported e-wallets are listed as available payment channels when you initiate a deposit inside your ljparty account. The available options may vary, so the deposit page inside your account is always the most accurate reference. ljparty does not endorse any specific payment provider as a regulatory or licensing body.

The ljparty Game Lobby covers four main categories: live casino (baccarat, roulette, blackjack, game shows), slots and slot games, sports betting, and eBingo. Sports betting covers Philippine leagues like the PBA, international basketball, boxing, volleyball, football, and esports. All categories are accessible from a single verified account.

No separate software download is required to play on ljparty through the browser. You can also download the ljparty app from the Download page for a more optimised mobile experience on Android and iOS. Both options provide full access to the Game Lobby.

Slot and digital game outcomes on ljparty are determined by certified Random Number Generator (RNG) systems. Live casino results are determined by real physical game events — card shuffles, roulette spins, and so on — conducted by live dealers. Sports betting results follow real-world match outcomes. Winnings are never guaranteed, and all gaming involves financial risk.

Browsing the Live Casino section from your logged-in account lets you see what tables are active, including current dealer information and minimum/maximum bet ranges, before you choose to join a table. Some tables may require a minimum balance in your account before you can take a seat.

Sports betting is available at Bet in the main navigation. From there you can browse available markets — PBA, NBA, international football, boxing, volleyball, esports — and place bets in PHP. Odds are updated in real time for live events.

When you log in, ljparty sends a one-time password (OTP) to your registered mobile number via SMS. You enter this code alongside your password to complete login. The OTP expires quickly and can only be used once. This means that even if someone else knows your password, they still cannot access your account without your phone. If you receive an OTP you did not request, change your password immediately and contact support.

All communication between your device and ljparty is protected by SSL encryption, so your login credentials, personal data, and transaction details are never transmitted in plain text. Your personal data is handled in accordance with the Data Privacy Act of the Philippines (RA 10173). ljparty does not share your personal information with third parties outside of what is required for payment processing and identity verification.

Contact [email protected] immediately from your registered email address. Describe the situation — including any unusual activity you have noticed. Our team will act quickly to secure your account. In the meantime, change your password if you still have access and do not share any account details with anyone.

No. ljparty support staff will never ask for your password, OTP code, or full financial details. If you receive a message — by email, chat, or social media — from someone claiming to be ljparty staff and asking for this information, treat it as a scam and report it to [email protected].

Yes. The ljparty app is available for download on Android and iOS. Visit the Download page for instructions on how to get it on your device. The app gives you full access to the Game Lobby, your account, deposits, and withdrawals — all optimised for mobile screens.

Yes. ljparty works through any modern mobile browser — Chrome, Safari, or similar — on Android and iOS. Open the ljparty website on your phone, log in, and all features are accessible without installing anything. The mobile browser experience covers the same Game Lobby and account functions as the app.

Yes. ljparty is accessible from anywhere in the Philippines with a stable internet connection — Metro Manila, Cebu, Davao, Quezon City, and everywhere else. Your account and game access do not change based on your location within the country.

Playing on the ljparty app or mobile browser uses your normal mobile data or Wi-Fi connection. ljparty does not charge any data fees on its end. Live casino streams and video-heavy content will use more data than slot games, so connecting via Wi-Fi is recommended for extended live casino sessions to avoid consuming mobile data quickly.

Yes. ljparty allows you to set your own deposit limits from within your account settings. You can define a daily, weekly, or monthly cap on how much you deposit. Setting limits before you start playing is one of the most effective ways to stay in control of your spending.

Self-exclusion allows you to block yourself from accessing ljparty for a temporary or permanent period. To request self-exclusion, email [email protected] from your registered email address and state clearly what type of exclusion you want. ljparty will act on your request and restrict your account accordingly. Requesting self-exclusion is a responsible and sensible step — there is no downside to taking a break when you feel you need one.

No. ljparty does not guarantee winnings of any kind. All games involve financial risk, and outcomes are determined by live events or certified random systems. Gaming on ljparty is entertainment — it is not an investment strategy, and you should never bet more than you can comfortably afford to lose. Never chase losses.

The first step is acknowledging it — and you have already done that by asking. Talk to someone you trust, whether a family member or a close friend. Consider requesting self-exclusion from ljparty by emailing [email protected] so the platform is no longer accessible while you work through it. Professional support is available in the Philippines for gambling-related concerns — seeking help is the right move and recovery is possible. Visit our Responsible Gaming page for more guidance and resources.